Customer Service Apprenticeships

Customer Service Apprenticeships

This Apprenticeship framework has been written by the Skills CFA. Able to be used in a variety of industries, this framework remains flexible enough to meet all needs.

PRP Training offer Work Based Apprenticeships in Customer Service at the following levels:

Level 2

Title: Customer Service Level 2
Location: Work Placement
Requirements: Employed 16 Hours +
Duration: 48 weeks
Cost: Funded
Award: City & Guilds

Level 3

Title: Customer Service Level 3
Location: Work Placement
Requirements: Employed 16 Hours +
Duration: 52 weeks
Cost: Funded
Award: City & Guilds

These Programmes Are Part Funded By The European Social Fund Through The Welsh Government